Operato Field Service
Run breakdown calls and annual maintenance on one system — service requests, technician dispatch, job cards, equipment histories and spare parts, with GST invoices raised from the same place your books sit.
Customer story
Real businesses run on Operato Field Service
Sri Bheema Aircons. An air-conditioning service business running field service on Operatocorp — their customers raise and track service requests and manage their equipment.
Features
Job cards, dispatch, AMC contracts and equipment histories.
Requests to job cards
Log a call, raise the service request, dispatch a technician and close it on a job card — with stages, checklists and inspection templates so nothing is skipped on site.
AMC contracts & preventive maintenance
Annual maintenance contracts with scheduled visits, PM schedules that generate their own jobs, and SLA rules that flag a job before it breaches.
Equipment that remembers
Every unit gets a record — installs, movements, past faults and parts fitted — so the technician arrives knowing what happened last time.
Spare parts & warranty
Parts catalogue with stock behind it, part warranty tracking, and warranty claims and policies handled instead of argued about.
Technicians & coverage
Skills, service zones, on-call calendar and technician tracking, so the right person is dispatched to the right area.
Quotes, rate cards & GST invoices
Rate cards and quotations that convert into jobs, with GST-compliant invoices and the double-entry ledger already underneath.
Modules
Everything in Operato Field Service
Purpose-built modules for field service — nothing you don't need.
Service delivery
- Service requests
- Job cards & stages
- Dispatch board
- Inspections & checklists
Contracts & maintenance
- AMC contracts
- PM schedules
- SLA rules
- Follow-ups
Equipment & parts
- Equipment history
- Spare parts catalogue
- Warranty claims & policies
- Workshop jobs
Team & money
- Technician skills & zones
- On-call calendar
- Rate cards & quotations
- GST invoicing & expenses
A closer look
See it in action
A glimpse of the dashboard, available AI assistance and your branded customer app.
Requests to job cards
Log a call, raise the service request, dispatch a technician and close it on a job card — with stages, checklists and inspection templates so nothing is skipped on site.
- Service requests & job cards
- Technician dispatch
- AMC contracts
- Equipment history
Field Service & AMC software, made for India
Operato Field Service — field service & amc software with GST built in
Operato Field Service is field service management software for Indian service businesses — AC and appliance service, equipment maintenance, installation and repair. Log service requests, dispatch technicians, run job cards, hold equipment histories, manage AMC contracts and preventive maintenance schedules, track spare parts and warranty claims, and raise GST invoices from the same system your books already run on.
Pricing
Operato Field Service pricing
Starter
- Service requests & job cards
- Technician dispatch
- Equipment records
- GST invoicing
- Email support
Growth
- Everything in Starter
- AMC contracts & PM schedules
- SLA rules & warranty claims
- Spare parts catalogue
- Technician mobile app (Android)
- Priority support
Business
- Everything in Growth
- Service zones & on-call calendar
- Workshop jobs
- Rate cards & quotations
- Technician tracking
- Customer self-service portal
- Full reporting
Enterprise
- Everything in Business
- Unlimited technicians
- Custom integrations
- Dedicated onboarding & training
- Priority SLA support
Billed annually per business, banded by the number of technicians — not per head, so adding a technician in a busy month costs nothing. Prices exclude 18% GST. Onboarding, data migration and training are quoted separately.
How it works
From first call to go-live, simply
Book a free demo or request a callback
We learn how your business runs
We show billing, inventory, reports & GST live
We migrate your data and set up roles
You go live with onboarding support
Get a callback
Book a free Field Service demo
Leave your details and our team will call you back to set up a free, no-obligation walkthrough of Operato Field Service — tailored to how your business runs.
- Free 30-minute demo for your business
- GST setup & onboarding guidance
- Help moving your existing data
FAQ
Questions, answered
Ready to see Operato Field Service?
Book a free, no-obligation demo and we'll set it up for your business.
Request a Demo →