Field service, AMC and job cards
Field Service Management Software for Indian Service Businesses
Operato Field Service runs breakdown calls and annual maintenance on one system — service requests, technician dispatch, job cards, equipment histories and spare parts, with GST invoices raised from the same place your books sit.
Built for the businesses that go to the customer: air-conditioning and refrigeration service, home appliance repair, industrial equipment maintenance, lifts and pumps, IT and security systems, and any operation running annual maintenance contracts.
What Indian service businesses should expect
- Every AMC visit scheduled rather than remembered
- Technicians dispatched with the equipment history
- Spare parts and warranty tracked against the job
- GST invoices raised from the job, not re-keyed
What's inside
Field Service Software modules for India businesses
Service requests to closed job cards
Log the call, raise the request, dispatch a technician and close it on a job card — with stages, checklists and inspection templates so nothing is skipped on site.
AMC contracts that do not get missed
Annual maintenance contracts with their own scheduled visits, preventive-maintenance schedules that generate their own jobs, and SLA rules that flag a job before it breaches.
Equipment history at the door
Every unit carries its own record — installation, movements, past faults and parts fitted — so the technician arrives knowing what happened last time.
Spare parts and warranty
A parts catalogue with real stock behind it, part warranty tracking, and warranty claims and policies handled in the system instead of argued about later.
Technicians, skills and coverage
Skills, service zones, an on-call calendar and technician tracking, so the right person is dispatched to the right area.
Quotes and GST invoices in the same system
Rate cards and quotations that convert into jobs, GST-compliant invoicing, and the double-entry ledger already underneath — no exporting to a separate accounting tool.
AMC software, job card software or field service — the same system
Most Indian service businesses do not call it field service management. An air-conditioning firm searches for AMC software, a generator or lift company wants job card software, an appliance brand asks for a service CRM, and a facilities contractor calls it complaint management. They all describe the same operation: a customer reports a problem or a contract falls due, someone is sent, work is recorded against the equipment, parts are consumed and an invoice follows. Operato Field Service covers that whole line — service requests, dispatch, job cards, AMC contracts and preventive maintenance, equipment histories, spare parts and warranty, quotations and GST invoicing — as one system rather than a WhatsApp group, a diary and a separate billing tool you reconcile at month end.
Simple pricing
Plans start from ₹8,000 / year
Starting price is the Field Service Starter plan, billed annually per business and covering up to 3 technicians. Growth covers up to 10 and adds AMC contracts. Prices exclude 18% GST — see the Pricing page for every tier.
Implementation support
Field Service Software built for businesses across India
GST-ready workflows, cloud access, guided onboarding and practical support for teams across India.
FAQ
Field Service Software in India — questions
See Operato for your India business
Book a free demo and we will walk through your workflow, GST setup and onboarding plan.
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