Products, and the platforms behind them
Software built for how your industry works.
Eight ready products for salons, retail, restaurants, field service, clinics, pharmacies, communities and schools — plus custom platforms engineered on the same production core, for businesses nothing off-the-shelf fits. GST-compliant and cloud-native, either way.
⚡ GST-compliant · 🤖 Built-in AI · 🔐 Enterprise-grade security · 🇮🇳 Made in India
The Operato difference
One ERP can't fit every business
Generic ERPs try to do everything — and end up bloated, costly and hard to use. We took the opposite approach.
Traditional ERP
- Hundreds of features you never use
- Long, complicated setup
- Expensive customization
- Generic, one-size-fits-all workflows
- Heavy training overhead
Operato
- One focused product per industry
- Faster onboarding
- Workflows that match how you work
- Lower total cost
- Staff productive on day one
Our products
Choose the product built for your business
Every business runs differently. That's why each Operato product is purpose-built for one industry — instead of trying to be everything to everyone. Choose the one that matches yours.
Operato Retail
Barcode POS, FIFO stock & GST billing for shops and wholesalers.
Explore RetailOperato Restaurant
Tables, KDS, QR ordering and aggregators — front to back of house.
Explore RestaurantOperato Salon
Appointments, stylist commissions, memberships & client cards.
Explore SalonOperato Field Service
Job cards, dispatch, AMC contracts and equipment histories.
Explore Field ServiceOperato Wellness
Clinics, spas & wellness centres — records, sessions & prescriptions.
Explore WellnessOperato Pharmacy
Drug schedules, RX verification, expiry & narcotic register.
Explore PharmacyOperato Community
Connected management for apartments, RWAs and gated communities.
Explore CommunityOperato Education
Schools, colleges and institutes — admissions, fees, attendance, academics and portals.
Explore EducationCustom platform builds
When nothing off-the-shelf fits, we build it — most of it already exists
Billing, inventory, payments, customer apps, dispatch, roles and audit are already running in production. A custom platform starts from those parts instead of an empty repository, so you get software shaped around your business without paying to rebuild the foundations.
Billing & GST core
POS and invoicing with GSTR-3B, E-Invoice and E-Way Bill — the compliance layer, already in production.
Inventory & accounting
FIFO valuation, batch and serial tracking, multi-location stock and a double-entry ledger that posts itself.
Customer-facing apps
White-label ordering, booking and self-service apps that carry your brand, not ours — installable from the web.
Field & delivery operations
Technician job flow, equipment histories, driver dispatch and delivery runs — with the customer tracking it live.
Subscriptions & payments
Recurring plans, prepaid balances and usage credits, settled through Razorpay, BillDesk or Cashfree with idempotent webhooks.
Tenancy, roles & audit
Multi-tenant isolation, role-based access across 62 modules, MFA and a full audit trail on every record.
AI, built in — not bolted on
Software that thinks ahead
Selected Operato products use AI to turn day-to-day data into forecasts, pricing insights and useful automations. Availability varies by product and plan.
Demand forecasting
ML models read your sales history and seasonality to forecast demand by item, daypart and outlet — so you stock and staff to reality, not guesswork.
Dynamic pricing
AI suggests price moves from margin, velocity and competition signals — surfacing fast and slow movers before they cost you.
In-product AI assistant
A built-in copilot answers questions, drafts reports and guides staff and customers in plain language — no dashboards to hunt through.
Customer insights
Automatic segmentation, churn and no-show prediction with next-best-action nudges that bring customers back.
Workflow automation
AI agents handle reorders, reminders, follow-ups and reconciliations end to end — the repetitive work runs itself.
Anomaly detection
Continuous monitoring flags unusual refunds, stock variances and ledger mismatches the moment they appear.
Industries we power
Built for businesses that run every day
How it works
Live in days, not months
No lengthy implementation. Pick your product and start running your business — fast.
Discovery call
A 30-minute call to understand your workflows, scale and goals — and confirm the right product.
Tailored setup
We configure branding, outlets, taxes, roles and workflows to match how you actually operate.
Data migration
Guided CSV import of products, customers, vendors and opening balances — verified for accuracy.
Training & go-live
Hands-on staff training, a parallel-run safety net and go-live support so day one is smooth.
Ongoing success
A named contact, priority support and quarterly reviews to keep you getting more from Operato.
Integrations
Works with the tools you already use
Payments, aggregators, GST and compliance APIs — connected out of the box.
Why Operato
Why teams choose Operato
Industry-specific products, an AI-first core and enterprise-grade engineering — shared across everything we build.
Cloud-native
Secure cloud with real-time data across every outlet. Scales from a single shop to a chain.
India GST-first
GSTR-3B, E-Invoice (NIC), E-Way Bill, TDS/TCS — compliance baked in, not bolted on.
AI insights & assistant
Built-in AI: demand forecasting, dynamic pricing and customer insights — plus an AI assistant/chatbot that answers questions and guides your staff and customers.
Customizable to you
White-label branding, custom fields, workflows and roles — tailor each product to exactly how your business runs.
Customer-facing apps
PWA & React Native apps for ordering, booking, payments and self-service — under your brand.
Enterprise security
Role-based access (62 modules × 4 actions), MFA, full audit trails and custom branding.
Security & compliance
Enterprise-grade, audit-ready, India-compliant
Your business data is sensitive. Operato is engineered to protect it — with the access controls, audit trails and compliance Indian businesses are held to.
Role-based access
62 modules × 4 actions of granular permissions, MFA and SSO-ready authentication for every user.
Full audit trails
Every create, edit and delete is logged with user, timestamp and before/after state — audit-ready by default.
Encryption everywhere
TLS in transit and encryption at rest, with isolated per-tenant databases so your data never mixes with another business.
India compliance
GSTR-3B, E-Invoice (NIC), E-Way Bill and TDS/TCS built in — plus data residency in Indian AWS regions.
Reliable cloud
Automated backups, 24/7 monitoring and a horizontally scalable architecture from one shop to a chain.
You own your data
Export anything to CSV/Excel anytime, with a documented API. No lock-in, no hostage data.
Customer proof
In production, running real operations
Live with Sri Bheema Aircons, Parlour Bonito. Kora Hot Box launches October 2026. Onboarding more businesses across India.
Solutions by industry & city
Built for your industry — and your city
Purpose-built Operato solutions and local guides for businesses in Chennai and across Tamil Nadu.
FAQ
Operato — frequently asked questions
See Operato running your business
Book a free 30-minute live demo and watch your industry's product in action — no obligation.